CPA regularly receives testimonials from satisfied users, indeed many hundreds over the years. (We do not display the name of the individual members because client confidentiality is paramount.) Here is a selection: Some are small concerns; a few are multinationals; some have been members for one or two years, others for twenty years or more; one or two even have Royal Warrants………

---

"We have been with CPA for 25 years. We find the service easy to use and results can be instant - prompt, professional action with next day service."
Office Manager
Boatyard & chandlers
Lancashire
M/ship number 745372

---

"Never had any problems with CPA in all the 18 years we have been with them, which has virtually been since we started our business. Great service and we will be staying with CPA for a good few years yet."
Managing Director
Communications & security systems
Avon
M/ship number 008093

---

"We are very happy and have no problems operating the service. Several businesses have tried to tempt us to move to them - but we have and always will resist the offers made, as we wish to stay with CPA."
Accountant
Woodworking machinery services and spares
Leicestershire
M/ship number 774203

---

"The service is very good and we have never had any problems or queries with it. we have never had to make any complaints."
Chief Accountant
Wholesale electrical suppliers
Buckinghamshire
M/ship number 511858

---

"We have found the service most beneficial to us and we would recommend CPA to other businesses. The service is easy to use and operate. We use it extensively for status reports and overdues and the results are very good. The back-up service provided by head office is first class."
Accounts Supervisor
Stationery distributors & publishers
M/ship number 744404
Hertfordshire

---

"We always find CPA helpful and very fair in all aspects. No problems with the running of the service. We have no hesitation in recommending CPA to others and actually do so regularly."
Director & Co. Secretary
Garden machinery suppliers
Somerset
M/ship number 885493

---

"We have never had any difficulties with CPA and we have been members without any problems since 1995, a vital part of our business especially in these difficult times. If we have any questions, there is always someone available to talk to. We recommend CPA for all types of business."
Director
Windows & conservatories installations
Norfolk
M/ship number 20120

---

"We have been a member of CPA since May 1994 and have been provided with an excellent service. The online system is user-friendly and efficient and provides status reports whenever required. Communications are always first rate. We have had a high success rate of debts resolved."
Senior Credit Controller
NHS Trust
London
M/ship number 774342

---

"We have always found the service from CPA to be friendly, professional and extremely beneficial; the long-term partnership we have formed fits seamlessly with our business and we are delighted with the support – long may it continue!"
Accounts Controller
Printers
Edinburgh
M/ship number 013620

---

"We use the CPA to help collect sundry invoices. They provide us with a service that exactly matches our needs and have done so for more than twenty years."
Income Manager
Local authority
London
M/ship number 742446

---

"We receive a great service. The online facility is very user-friendly, staff are very helpful and we feel we get value for money. Having CPA just gives that added edge in aiding our collection of debts. I would highly recommend the tracing service!"
Group Credit Controller
Horticultural suppliers
Kent
M/ship number 774380

---

"I would not be without CPA online especially during the current ‘credit crunch’. At the touch of a button I can monitor our customers, get a daily update of any changes in their financial status, and hopefully be that one step ahead. It is the one programme on my computer that is always switched on!"
Company Accountant
Furniture retailers
Kent
M/ship number 774860

---

"We have found CPA professional, helpful and most important of all their aim is to ensure that the customer makes full use and benefits from the service they provide."
Proprietor
Construction plant hire
Suffolk
M/ship number 744680

---

"I have been very pleased with the ease of use and results achieved in chasing our more stubborn debts via CPA’s online system. Our valued customers have now recognised our ability to 'raise the bar' in collecting our money and also appreciate the courteous letter sent (to ex debtors) automatically from CPA after settlement of overdue accounts.

Ultimately we remain in control of any actions needed to be taken and because of CPA’s management we also now use the system to collect our sterling, euro and US dollar accounts with similar results. For us this is a comparatively inexpensive way of collecting our slower debts in the UK and elsewhere."
Finance Manager
Jewellery & dress designers
Cambridgeshire
M/ship number 743980

---

"We joined CPA almost two years ago and since that time have been pleased with the speed of payment from our delinquent small customers once they have received the CPA letters of demand. More useful to us however, has been the status monitoring of companies. We can see immediately if prospective customers are a risk and the daily monitoring keeps us aware of any change in status of any/all of our customers immediately. Thank you for selling us this excellent product."
Company Secretary
Specialist construction suppliers
Hertfordshire
M/ship number 744248

---

"Straightforward debt collecting, comprehensive reporting – takes the stress out of credit control"
Office Manager
Manufacturers of farm equipment & servicing
Suffolk
M/ship number 742937

---

"It has been quite a struggle the last year or two and we could not have kept our heads above water, especially during the last few months, if it hadn’t been for the remarkable service we get from all at CPA."
Senior Credit Controller
Composite/fibreglass supplier
Essex
M/ship number 743411

---

"I am so pleased I now use the CPA . They have been an exceptional resource to us and our business model – not only are they professional but this service works seamlessly allowing me as Managing Director to focus my attentions on the company and building our brand. The CPA only add to our corporate profile with their superb professionalism and excellent service. I most certainly personally recommend their service. They are now, and continue to be, part of our business model as we grow."
Managing Director
Specialist financial recruitment
Oxfordshire
M/ship number 745283

---

"We have fully utilised the CPA services to assist in the collection of retentions which have traditionally been a constant source of both time and money in the past. The successful results have already paid for the service and enabled our credit control management of time to be far more effective."
Managing Director
Industrial shutter & door manufacturers
Leicestershire
M/ship number 745027

---

"We have used CPA since June 2007 and in the 15 months since then our debt days have reduced from 61 days to 50 days and we have reduced our debt by almost £250k. The CPA was easily integrated into our existing credit control procedures and assists greatly in extracting payment from slow payers. In most cases the debt is recovered without having to resort to court action. I would fully recommend the service."
Finance Director
Garage group
Lincolnshire
M/ship number 744751

---

"We had an ongoing issue with a main contractor in the construction industry. Following on from our initial meeting with the CPA, we subscribed to a one year service and actioned the first letter to be sent out; within two days we had their accounts department in the phone giving us a payment date. Two days later we received a cheque. From subscription to first payment took less than a week to retrieve a debt we had almost given up on and that amounted to 10 times our subscription fee! We have now been using the service for 3 months and have reduced our debtor days significantly. It provides us with the backing we need "
Director and Company Secretary
Ground site investigators
Gloucestershire
M/ship number 745264

---

"Now we’ve seen the benefits of having CPA on board, I don’t know how we ever managed without them. Cash flow isn’t a problem anymore, and I don’t have to constantly ask my customers for money – they soon got used to the system and now they pay on time."
Director
Cleaning & maintenance contractors
Oxford
M/ship number 745233

---

"Having subscribed to CPA On-line for the past seven years, I can thoroughly recommend the service. The Credit assessment and debt recovery facilities have proved invaluable, particularly in these difficult times. In addition CPA on-line has proved an excellent tool in acquiring new business, enabling us to make where appropriate, instant credit decisions on prospective customers."
Finance Director
Display & accessory manufacturers
Essex
M/ship number 740021

---

"We have used CPA Online for the past seven years. As a company we have found the services offered by CPA to be extremely efficient and a much valued asset to our cash flow and debt collection department."
Senior Accounts Manager
Luggage & case manufacturers
Leicestershire
M/ship number 742905